Open a request / PDF Protect (Change module)

Your request

Your email

Type of request

Name optional

Company optional

Module version optional

Dolibarr version optional

PHP version optional

Hosting optional

Dolistore order reference optionalIn your Dolistore account, under Orders. Optional for a pre-sales question.

Subject

MessageWhat you were doing, what happened, the exact error message.

Attachments optionalScreenshots, PDF, logs or zip, up to 3 files of 8 MB each.

This information is only used to handle the request. Legal notice

Before you write

These answers often solve the problem:

Can my customer open the PDF normally?

Yes. By default, the PDF opens with a double-click, without a password. Only editing, extraction and assembly are blocked. You choose whether printing and copying text stay allowed.

Can the restrictions be removed?

Without an opening password, common readers such as Adobe Acrobat or Foxit respect the restrictions, but a specialised tool can remove them. If the document must stay truly confidential, set an opening password. The PDF is then encrypted, and nobody can read it without that password.

Does online signature work with a protected quote?

Yes. Your customer signs online and the signature is placed in the approval box of the quote, InfraS PackPlus templates included. The original PDF and the signed PDF are then protected again. Bulk generation from the lists keeps working too.

What about Factur-X invoices?

They are protected if your server has qpdf or pikepdf, which keep the embedded XML file. With the built-in engine, the module leaves them as they are so the XML is not lost. Also note that an encrypted PDF is no longer PDF/A compliant.

Documentation PDF Protect